Provide professional and courteous service to all customers
Handle customer feedback, in the most appropriate manner, with operational guidelines.
Greet and interact with all customers to determine their individual needs when they enter the store.
Answer incoming calls as per operations standard.
Perform Sales and Loan Transactions
Retail sales of merchandise comprising jewellery, branded timepieces and branded leather goods
Perform sales and loan transactions
Handle cash and negotiate items in accordance with the established policies, procedures and practices
Proactively utilize strategic selling and customer excellence skills to achieve or exceed individual sales targets and KPIs.
Stock Inventory and Visual Merchandise
Housekeeping of the store
Maintain outstanding store appearance and visual merchandising standards
Ensure stocks are displayed and merchandised in a timely and attractive manner at all times.
Assist in inventory management
Administration
Assist in stock documentation
Assist with simple procurement for the store - stationery, printing papers, ordering receipts for printing, pantry supplies.