Job Description

Driven by the passion to improve the quality of people\'s lives, WS Audiology continues to grow as the market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation to reach more people, more effectively.The User Adoption Intern will dive into hands-on projects, driving excitement around new technologies and systems. You\'ll craft user guides, assist with impactful communications, and support change management to ensure a smooth, dynamic transition to cutting-edge IT solutions.What you will do

• Maintenance of Knowledge Base with accurate user guides and FAQs for effective self-help resources.
• Create clear, user-friendly materials for new technology deployments and best practices, translating technical jargon into accessible language.
• Develop and revise eLearning content, create short, animated video guides, and transform text-heavy material into visually engaging formats.
• Support the collection and analysis of user feedback, and assist in compiling of adoption metrics.

What you bringExperience

• Pursuing a diploma or bachelor\'s degree in Instructional Design & Content Digitalization, Information Technology, Education, Communications, or a related field.
• Proficient in Microsoft Office applications and Windows 10/11 operating systems.
• Skilled in creating visual content and using video editing tools to produce instructional videos (training will be provided).
• Strong written communication and organizational abilities.

Who we areAt WS Audiology, we provide innovative hearing aids and hearing health services.Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.Sounds wonderful? We can\'t wait to hear from you.WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

WS Audiology