Job Description

Key Responsibilities:
Respond to service requests via phone, email, or fax and coordinate with the service team.
Create and manage service orders, assign job numbers, and schedule service engineers.
Compile service reports and related documents to prepare customer invoices.
Track and record engineers overtime and update timesheets.
Arrange travel logistics such as hotel bookings, flight tickets, and transport for technicians.
Issue purchase orders to subcontractors or suppliers as required.
Process staff reimbursements and verify expense claims.
Maintain proper filing systems and perform general administrative duties.
Provide ad-hoc administrative support when needed.
Requirements:
Strong organizational and coordination skills.
Attention to detail and accuracy in documentation.
Ability to multitask and communicate effectively with internal teams and customers.
Proficient in Microsoft Office and administrative tools.

Skills Required