Proactive sharing, understanding, and knowing customers banking needs and refer customers to adopt alternate banking channels (e.g., ATMs, Video Teller Machines, DigiBank) where suitable, for enhanced customers' experience and journey.
Be familiar and proactively keeps up to date with latest banking products, processes, and services so as to be able to suggest alternate banking solutions for customers where fitting.
Assist in customers' general enquiries
The Talent
Fluency in English with excellent communication skills.
Disciplined, mature and able to multi-task independently under pressure.
Service-oriented with strong interest in developing a customer-focused career.
Pleasant personality and able to work effectively in a team.
Prior customer service experience would be an advantage
Next Steps
Drop your resume and contact us to follow-up, or send your resume to jayden.tan@adecco.com
Email Topic: Apply Customer Service Officer
Only shortlisted candidates will be contacted
Jayden Tan
Direct Line: +65 6697 7859 EA Licence Number: 91C2918 Personnel Registration Number: R2198828
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