Maintain service items inventory control and order parts.
Preparation and coordination IT Engineers schedules for on-site/ outsource/ inhouse projects & backfills purpose on daily basis.
Liaising with Sales Dept & IT Dept closely on after sales matters.
Handle incoming calls and enquires from corporate customers.
Answer email correspondence in a prompt and efficient manner.
Maintain proper records for billing purposes.
Maintain neat and timely update on the service form inputs to our system.
Preferably with IT knowledge.
Any ad hoc requirements by the Manager.
Requirements:
Minimum Diploma or Certificate in IT/Computer or related studies.
Preferably with at least 1-2 Years of working experience in the related field.
Good communication skills and able to work independently.
Comfortable with dynamic and fast-paced environment.
Strong phone presence, interpersonal & customer service oriented.
Enjoying interacting and communicating with people, and maintain good rapport with our in-house dept, suppliers and end-users.
Proficient in MS Office.
Others:
5-day work week from Mon to Fri 9AM to 6:30PM
Location: Kaki Bukit
* Annual Leave, Medical Benefits, Staff Insurance
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