Job Description

Key Responsibilities:

SG-Mail Service Requests Shared mailbox account and distribution list creation and termination Grant / remove user access to mailbox accounts Submission of PKI certificate issuance/ renewal request Updating of user Outlook profile and re-designation Submission of EPP provisioning for newly imaged machines Review of AD list for inactive user accounts deprovisioning Software / application packaging and installation requests VPN token assignment and replacement for users Submission of CLZ/VPN/GoMax/SGEPP firewall rules requests Multi-Factor Authentication reset Update membership of security group Submission of various NSSR requests SSR deduction for laptop loan/ WOG disk wipe/ WOG imaging requests Addition or removal of hostnames from FFE group Taking minutes of meeting for agency meeting Other administrative tasks assigned by SDM/SDD Good communication and excellent interpersonal skills, Proficient in Microsoft Office applications ITIL Process Knowledge Process handling Incident and request handling WOG Preferred knowledge. Maintain IT asset inventory and software licensing records Coordinate with third-party vendors for hardware/software procurement and support Prepare documentation for systems and procedure
Job Type: Contract
Contract length: 12 months

Pay: $2,500.00 - $3,200.00 per month

Work Location: In person