Job Description

Career Area: Information Technology

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Your Work Shapes the World

Whether it be ground breaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.

When you join Caterpillar, you are joining a team of makers, innovators and doers. We are the people who roll up our sleeves and do the work to build a better world. We don\'t just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in - the roads, hospitals, homes and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer\'s needs. Join us.

Caterpillar\'s Asia Pacific Distribution Division (APD) team is seeking a talented Service Operations Consultant in Singapore.

Job Purpose:

To evaluate and implement proposed program changes or additions to systems and programs. Assist more experienced system development and support personnel in developing solutions to customer related requests and/or system problems. Integrate purchased solutions with Caterpillar systems. Develop and write related program logic or integrate solutions into the systems or infrastructure after testing functions of developed programs or purchased software.

Job Duties:

This position reports to an IT Supervisor, Senior IT Supervisor or IT Manager as do other staff jobs in application and programming sections.

Customers may include internal Caterpillar organizations (service centers and/or worldwide business units), suppliers, other Information Technology teams or business partners, and users of Caterpillar product and/or dealers.

This role understands and executes standard work to ensure the scope of services achieve and maintain appropriate level of risk and compliance to internal policies and procedures, including those relating to sustainability, cybersecurity, SOX, and IT General Controls.

Responsibilities of the incumbent are along functional lines with individual IT Applications Analysts assigned new program development and/or maintenance of existing mainframe, personal computer, server, WEB and/or distributed computing systems. Other job duties include, but not limited to:

1. Designs, codes, tests, and debugs programs of varying degrees of complexity.
2. Evaluates recommended software and/or program changes and their potential impact on the environment and execution results.
3. Works on application/technical problem identification and resolution, including off-shift and weekend support functions.
4. Works independently on complex programs/subroutines.
5. Under the direction of more experienced staff, assists in the development of major system modules and programs.
6. Fully qualified to perform most programming assignments without close supervision.
7. Fully knowledgeable of programming languages, program design and specification development, programming logic, logic diagrams, testing, debugging and documentation.
8. May perform integration tasks for in-house developed systems and/or purchased software solutions.
9. Improves development and support processes.
10. Typically serves as a team member on one or more 6 Sigma projects.

Employee may also be responsible for performing other job duties occasionally as assigned.

Background and Experience:

Requires a relevant degree or certification and/or equivalent experience.

The incumbent should be knowledgeable of the current technology in programming languages; platform requirements; computing and software environments; and current development processes and tools.

In addition, the incumbent should have a good knowledge of Caterpillar policies and procedures, and a general understanding of Caterpillar\'s organization.

How We Support You (Employee Benefits)

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day-one benefits along with the potential of a variable bonus. Additional benefits include paid annual leave, employee investment plan, medical, wellness program insurance, in-house cafeteria and transportation from Boon Lay MRT station. (prorated based upon hire date).

At Caterpillar, we believe each person is unique and valued, and are committed to ensuring that our workplace is diverse and representative of the many customers we serve around the globe. Different perspectives help us achieve our best work and come together to form a high-performing Caterpillar team that makes positive changes in the communities where we live and work. Learn about Caterpillar at

Final details

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of Singapore which can be found through our employment website at .

If you are interested in joining our team, please apply using an English version of your CV. We look forward to meeting you!

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Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Submit your information to our Talent Network .

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