Job Description

Reporting to APAC's Head of Operations, you will join Delta Capita's Singapore-based Operations team and be responsible for the day-to-day operations of the IT function within the company. This is a great opportunity if you have an interest in technology and thrive in a fast-paced and exciting working environment.
Essential Function / Responsibilities:

• Provides IT Support/Helpdesk functions to offices for the organisation’s standard hardware, software and voice/data network solutions
• Provides business hours on-site support for hardware, software and network connectivity issues
• Procures, supports, installs & configures Office 365 and PCs as per staff onboarding & offboarding processes
• Liaises with the third-party vendors who currently supply outsourced IT services, and builds relationships with new vendors as the business grows
• Understands the mandate & strategic direction of end-user desktop & mobility services and takes ownership
• Contributes to the creation & maintenance of IT policies mandated by client obligations (contractual or otherwise)
• Assists with the development of the corporate website, social media & digital marketing assets

• A minimum of 2 years in an IT service desk/support-related role with particular expertise in Microsoft development tool INTUNE
• Good working knowledge of IT systems and infrastructure
• Good organisational, communication and internal service skills

• Microsoft Office 365 Support, Microsoft INTUNE, End-User PC Support & Configuration, End-User Onboarding / Offboarding, Third-Party IT Vendor Relationship Management

• Windows, MacOS, Cybersecurity Support & Implementation, IT Hardware Procurement, Microsoft Exchange & AD Support, Microsoft Azure/Amazon Web Services/Google Cloud Platform Support, IT Policies & Procedures Maintenance, Network Support, Helpdesk / Service Management Best Practice, Corporate Website Maintenance, Salesforce Support, VOIP/Unified Communications Support, End-User Training