Job Description

Position

The name Tiffany & Co. instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world's great love stories.


Join Tiffany & Co. and be part of the largest luxury group in the world - LVMH! Are you interested in growing your career? Do you love making a difference?
The IT Digital Intern will play a vital role in supporting our dynamic IT team across Tiffany & Co., South Asia Pacific. This internship offers a unique opportunity to gain hands-on experience in IT Operations, Project Management, Cross-Functional Collaboration and Business Processes while witnessing the complexity of real-world digital ecosystem in a luxury environment.

We are seeking an intern who can commit full-time for at least six months.

Responsibilities

Participate in requirements sessions with business users and subject matter experts. Support the quality assurance process to ensure proper implementation of requirements. Assist in creating user training materials and collaborate with the business to deliver training. Analyze current and future system workflows, assess the impact of changes initiated by business or IT, and provide input on business processes. Coordinate with Global IT to monitor and manage application deployments and retail-related projects. Maintain documentation, including use cases and functional requirements, and prepare presentations to address issues, risks, or solution options. Track project and enhancement progress by regularly communicating with project teams and key stakeholders to ensure objectives are met. Collaborate with regional Retail Operations, Omnichannel, and Supply Chain teams to define omnichannel processes, in-store technologies, and tools. Monitor application incidents, take preemptive measures to mitigate potential risks, and collaborate with the Business and Application Support Team to resolve issues. Perform basic IT administration tasks such as monitoring and troubleshooting, and escalating tickets when necessary. Execute other related duties as assigned by the IT team.

Qualifications

Experience business analysis and business process modeling Minimum Bachelor's degree or equivalent Passion for retail and technology Interest in Digital, Omnichannel, IT Business or Project Management Advanced proficiency in Microsoft Office Suite Excellent written and verbal communication skills and a diplomatic approach Strong analytical skills and attention to detail Sensitivity to the multicultural dynamics of a global IT organization Enthusiasm and eagerness to learn Strong work ethic and a positive attitude Proactive mindset with the ability to take initiative Commitment to accuracy and thoroughness in all tasks
Preferred

Familiarity with scripting languages such as SQL, Python or PowerShell. Willingness to attend meetings with the US Global team, which may occur outside regular office hours.

TIFFANY & CO.

MAISON

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Founded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world's most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler's core values of inventiveness, craft and joy in designs that endure across generations.


As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love.