Responsible for IT Infrastructure setup, maintenance and operations
Provide end user support on desktop/ laptop/ printers/ networking and software. Engaged with user by IT request form for the new/ replacement of IT hardware and software installation & configuration, troubleshooting and setup
Ensure security of data, network access and backup systems
Good knowledge in network and servers security and problem solving
Develop, implement and coordinate systems, policies and procedures
Handle IT projects and system implementation which involve gathering information, designing and planning. Conduct User acceptance test and provide user training
Manage and liaise with external system vendors such as Sage ACCPAC, ParaDM and HR Payroll system
Provide advice and recommendations to management on process and techniques for improved work operations
Handling all the IT functions of the Company and its subsidiary, which are located in Singapore and Malaysia respectively
Requirements:
NITEC/ Diploma in Information Technology or equivalent
Strong technical and analytical skills
Basic networking skill preferably able to setup and troubleshoot
Able to plan and work independently with minimal supervision
Positive attitude towards learning and performing hands-on technical work
2 to 3 years of support experience in manufacturing sector would be an advantage
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