Job Description

Reports to:

Senior Manager (IT)

Key Tasks & Responsibilities

Server & Infrastructure Administration

Maintain, configure, and monitor Windows servers (on-prem & cloud) to achieve 99.9% uptime Manage Active Directory, DNS, DHCP, GPO, WSUS, and Azure AD

Patch & Compliance Management

Drive patch automation and reporting to maintain high compliance levels Conduct server hardening and vulnerability remediation for internal/external audits

Automation & Efficiency Improvements

Develop and maintain PowerShell scripts to automate deployments and reporting Optimize system operations to reduce manual workload

Security & Monitoring

Monitor security tools (M365, Symantec) and respond to alerts Support incident resolution (L3), coordinate with vendors for escalations

Network & Endpoint Support

Support network upgrades, troubleshoot connectivity issues, and manage endpoints Collaborate with site teams to ensure operational continuity

Documentation & Knowledge Sharing

Prepare SOPs, change logs, and incident resolution steps for governance and continuity

Project Support

Participate in IT infrastructure projects (server refresh, M365 migration, network upgrades) Ensure minimal downtime during migrations and upgrades

Qualifications and experience

Education: Diploma or Degree in Information Technology, Digital Technology, Computer Science Experience: Requires 1-3 years of relevant experience in the building and construction industry.

Key skills

Infrastructure & Server Management

Windows Server Administration (2016-2019) - AD, DNS, DHCP, GPO Virtualization: Microsoft Hyper-V, VMware Patch Management: PDQ Deploy and inventory, WSUS - automation & compliance tracking

Automation & Scripting

PowerShell (patch deployment, reporting, automation of repetitive tasks) Python & Bash for process automation and monitoring ITIL-aligned incident, problem, and change management

Endpoint & Security Management

Endpoint lifecycle management Security hardening, vulnerability remediation, and audit preparation Exposure to Carbon Black, Symantec DLP

Networking & Collaboration Tools

TCP/IP troubleshooting, switches/routers configuration, VPN O365 Administration (Exchange, SharePoint, OneDrive access management)

Soft Skills

Strong documentation & SOP creation skills Excellent problem-solving and troubleshooting abilities * Team collaboration across infra, dev, and security teams