Job Description

East , Kallang - Near MRT
Negotiable
08 Apr 2023

Junior
2-4 years

Person-In-Charge: Joni (R1106641)
Email:
Contact: 6566 5498

Reponsibilities

• Provide end-user support to investigate, troubleshoot, resolve IT related hardware or application issues
• Provide technical support and guidance to users of IT infrastructure
• Install and configure software and hardware for laptop/desktop assignment
• Daily server operational support and maintenance for VMware servers
• Collaborate with Group-IT focusing on IT-related projects setup, troubleshooting issues when necessary
• Ensure IT support request tickets in service portal are resolved within agreed SLA
• Provide IT induction for on-board staffs and to perform clearance for off-board staffs
• Ensure compliance of policies, processes and standards
• Liaise with vendors to get quotations and procure IT hardwares which includes providing proposal for recommended system tools
• Maintain good working relationship with all vendors to ensure that service received meet expected requirement listed in the contract
• Maintain and update existing assets inventory and IT documentations
• Document processes and creation of support manual

Requirements

• Diploma or Degree in Information Technology or equivalent relevant working experience
• Minimum 3 years of extensive end-user support, basic network troubleshooting, server administration experience
• Highly advantageous to have 1) Microsoft Windows Operating System (Server & Client) / Linux Client Operating System 2) Virtualization experience in using Vmware 3) TCPIP Technology\\
• A team player with good interpersonal and communication skill

Additional Information

Interested candidates, please forward detailed resume in MS Word Format to joni@hkmsvs.com or contact 6566 5498 for more details.

Please provide following information in the resume

1) Reasons for leaving current and/or last employment
2) Last drawn and/or current salary
3) Expected salary
4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

HKM HR Management