It Helpdesk Analyst (tai Seng)
Toa Payoh, Singapore
Job Description
and IT HELPDESK ANALYST (TAI SENG) There is currently an open position for an IT Helpdesk Analyst.
- The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
- Call Center experience is advantageous
- Basic experience with IT troubleshooting
- Problem diagnostics via remote support tool and calls
- Familiar with office productivity tools such as O365
- Familiar with Ticketing System (ServiceNow, Jira)
- Experienced in using Active Directory (Azure, Microsoft)
- Strong communication skills and detailed work
- Proficient Customer Service
- Proficient email and verbal communication
- Qualification: Nitec or equivalent
- Experience: Min 2 years related experience.
- Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
Salary: SGD2,800 to SGD3,500
Location: Tai Seng
Working Hours: Office Hours Mon to Fri 8 am to 5 pm
Commencement: Immediate
Working Environment: Office Job Types: Full-time, Contract
Contract length: 12 months Salary: $2,800.00 - $3,500.00 per month Schedule:
- Monday to Friday
- IT Helpdesk Support: 2 years (Required)
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Job Detail
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Job IdJD1401152
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationToa Payoh, Singapore
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EducationNot mentioned