Job Description

Location: Singapore, Singapore

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow\'s possible.

Thales established its presence in Singapore in 1973 to support the expansion of aerospace-related activities in the Asia-Pacific region. Throughout the last four decades, the company grew from strength to strength and is today involved in the primary businesses of Aerospace (including Air Traffic Management), Defence & Security, Ground Transportation and Digital Identity & Security. Thales today employs over 2,100 people in Singapore across all its business areas.

Job Responsibilities

As a Senior IT Infrastructure Engineer you will lead IT infrastructure upgrades and coordinate projects from technology perspective as well as ensure these activities are consistent with the Global Business & IT directive. Additionally, you will be responsible for the following:

Daily support and administration of servers, VMware platform, Active Directory & enterprise management systems (SCCM) Infra and associated software products

Building, Deploying & Maintaining Enterprise Operating System Images via SCCM Infrastructure according to functional needs and specifications based on business/security requirements

Deploying & maintaining Group Policy including Scheduling, monitoring, and troubleshooting Group Policy deployments

Improve and automate manual repetitive OS deployment processes and procedures to drive efficiency

Deployment of security fixes on Infrastructure services in accordance to Corporate Vulnerability and Patch Management policy via SCCM Infra

L2 support to Infrastructure issues that require technical specialization

Analyze, troubleshoot and resolve critical system issues

Responsible for set up of Systems in Singapore & Asia Offices

Keeping Infrastructure operating and meeting the agreed service-level

Overseeing operational health of Infrastructure services (Availability Management)

Provide regular backup to Infrastructure services region critical and important production server data and image

Optimal system performance and system capacity planning (Capacity Management)

Create & maintain document portfolio of Site Catalogue, Operations / Audit Best Practices, troubleshooting & related solutions knowledge base

Execute IT Disaster Recovery Plan (IT DRP)

Manage projects assigned and ensure completion in accordance to project timeline

Job Requirements

Bachelor of Science in Electrical Engineering/Electronics/Computer Science or equivalent

At least 5 years of proven experience in IT Operations & End-User Support environment

Strong experience & knowledge in planning, designing and implementing Windows desktop operating system (OS) in an enterprise environment

Strong technical background with experience and knowledge in Windows desktop image deployment scripting

Strong knowledge and hands on experience with Windows Server 2K12/2k16, Microsoft SCCM, and VMware virtualization

Working experience in Active Directory and implementing/troubleshooting Group Policy Objects (GPO)

Fluent in spoken and written English

Strong interpersonal and communication skills are a must

Ability to work in a team environment and/or as an individual contributor, as required

Ability to effectively prioritize and execute tasks in a high-pressure environment

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

Thales