It Infrastructure Specialist
Shenton Way, Singapore, Singapore
Job Description
Responsibilities
- To provide daily Level 1 support to all end-users incidents and request pertaining to business applications such as Office 365, server, laptop and Network service
- Lead small network initiatives/ projects
- Conduct onsite and remote support
- On time PC provisioning and de-provisioning
- Assist Corp IT on new project roll-out
- Creation of Guest Wifi access as needed
- Creation and restoration of daily, weekly, and monthly shared folder backup
- Provide remote IT support to work-at-home users
- Conduct basic laptop faulty hardware part replacement or upgrade
- Timely maintenance of IT software and hardware inventory
- Timely monitoring of licenses
- Raise PR in SAP for IT purchases
- Provide periodic IT updates during cadence call
- Generate monthly network printer usage report
- Responsible for patching endpoints, servers, network in production environment
- Ensure patch configuration is up to date ensuring compliance
- Utilize tools to automate patch deployment suchs as Teamviewer Tensor
- Degree in Computer Science/Information Technology
- Strong knowledge on Windows 10/11
- Experience in Window Server Administration
- Patch Management Tool
- Remote Access Support
- LAN & WLAN troubleshooting
- Written and verbal communication skills
- Problem solving skills
- Time management skills
- Customer service
- Critical thinking skills
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Job Detail
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Job IdJD1406306
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationShenton Way, Singapore, Singapore
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EducationNot mentioned