Job Description

Founded by Andre Balazs in 1998, The Standard's irreverent and playful sensibility, combined with a careful consideration of design, detail and service, have established its reputation as a pioneer of hospitality, travel, dining, nightlife, and beyond. Located in Los Angeles, New York, and Miami, The Standard hotels are known for their taste-making clientele, their pioneering design, and their unrelenting un-Standard-ness. From prodigious opulence at The Top of The Standard to rock 'n roll chic in Hollywood, you never quite know what to expect, save for a beautiful setting, a fresh twist on Modernist design, and a smashing good time.

About the role
We are looking for an enthusiastic IT Intern to support the Assistant IT Manager in maintaining, troubleshooting, and enhancing the hotel's technology infrastructure. You will play an active role in supporting daily IT operations to ensure smooth and reliable system performance across all departments.
Key Responsibilities

• Provide day-to-day technical support to hotel team members (hardware, software, network, and peripheral devices).
• Handle incoming calls & messages to render technical support via teams, phone call, or remote access tool
• User provisioning: Assist in setup and maintenance of user accounts, access controls, and email configurations.
• Support troubleshooting for Point-of-sales (POS), Property Management System (PMS), and other hotel operation systems.
• Manage on-premise servers, monitor system performance, backups, and network health.
• Coordinate with vendor for system technical support, IT equipment purchases, servicing, and repairs.
• Maintain IT asset inventory and documentation.
• Assist in any IT-related administrative duties or projects assigned.
• Support system rollouts or upgrades as directed by the Assistant IT Manager.

Requirements

• Pursuing a Diploma or Higher NITEC in Information Technology or related field.
• Basic understanding of Windows OS, networking, and Microsoft 365.
• Proactive, responsible, flexible, and able to work in a fast-paced environment.
• Good communication, teamwork, and problem-solving skills.

Learning Outcomes

• Gain hands-on exposure to hospitality IT operations, server administration, network management, and information systems infrastructure.
• Understand hotel network infrastructure, cybersecurity basics, and data protection practices.
• Develop practical troubleshooting and communication skills in a live hotel environment.

Application Instructions
Please apply for this position by submitting your text CV using to .
Kindly note that only shortlisted candidates will be notified.

Skills Required