Job Description

Role Overview:
The Manager of Business Systems & Solutions is responsible for leading the implementation and management of the organization\xe2\x80\x99s enterprise software systems and applications. The Manager will oversee a team of IT professionals, work closely with various departments to understand their system requirements, and provide solutions that enhance productivity, streamline operations, and drive digital transformation.Key Responsibilities:

• Project Management:

• Plan, estimate, report, schedule, and manage resources for projects and enhancements in the area of ship and fleet management.
• Develop project estimates and complete financial models, including costs, savings, revenue opportunities, and investment horizons.
• Business Needs Definition:

• Assist in identifying and gathering the business entity\'s requirements for information system solutions.
• Lead the team\'s innovation efforts by introducing new ideas and technologies.
• Solution Design:

• Develop detailed IT solution/service designs based on functional specifications, ensuring they meet quality, performance, and technical constraints.
• Ensure designs align with the architectural roadmap and support service development, execution, and operations.
• Solution Development:

• Lead the development, configuration, customization, integration, and unit testing of solutions based on functional and technical specifications to meet industry standards and performance requirements.
• Solution Testing:

• Lead efforts in testing, debugging, and documenting applications.
• Validate that solutions meet quality, performance, architectural, and functional requirements.
• Solution Deployment:

• Lead the implementation of applications by analyzing the current system environment, using technical tools, performing complex product customization, and developing procedures to ensure successful installation of systems hardware/software.
• Solution Maintenance:

• Plan activities associated with the implementation and maintenance of applications.
• Develop and recommend technical strategies and solutions to management.
• Maintain, update, and enforce Fleet IT infrastructure standards and policies.
• Asset & Configuration Management:

• Manage configurations and ensure IT components needed to deliver IT services are identified, accounted for, reported, verified, and audited.
• Oversee the day-to-day operations and support of the global fleet infrastructure and applications.
• Customer Relationship Management:

• Facilitate cross-functional communication among various teams, organizations, and internal and external stakeholders to drive IT initiatives.
• Supplier Management:

• Collaborate with the Solution Delivery Manager on sourcing to secure the best possible contractual terms.
• Develop and maintain a quality-driven preferred supplier list.
• Compliance:

• Adhere to the company\'s policies, Code of Conduct, and Business Ethics (CoBE).
• Cybersecurity:

• Manage, deploy, and maintain the security infrastructure of vessels.
• Liaise with and manage vendors to deliver networking and cybersecurity solutions or services.
• Plan and review audits by TMSA and SIRE.
• Additional Responsibilities:

• Undertake other duties and projects as assigned.

• A minimum of 8 years of proven solution design experience in a complex, growing, multi-site, multi-system/application environment.
• At least 5 years of experience in resource, project, and IT budget management.
• Demonstrated success in delivering projects on time, within budget, and according to specifications.
• Relevant experience in an IT services company is preferred.
• Experience with IT applications and systems used in the shipping industry is required.
• Experience in managing vendors and outsourcing contracts.
• Proven people management skills.
• Degree in Computer Science, Information Technology, or a related field.

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