Job Description

Responsibilities . Involved in supporting infrastructure architecture, network, resource planning, infrastructure performance and system hosting environment focusing on Hardware Infrastructure, Oper Responsibilities . Involved in supporting infrastructure architecture, network, resource planning, infrastructure performance and system hosting environment focusing on Hardware Infrastructure, Operating Systems, Virtualization, Storage and Backup in support of existing and new application systems . Develop network standards and governance to ensure network interoperability, stability, availability, serviceability, resiliency, security and performance . Manage the network lifecycle roadmap planning and implementation . Lead in complex incident troubleshooting during major incidents . Work with team leaders and outsourced service providers to plan, manage and deliver projects to upkeep, strengthen or create new network services to enhance service satisfaction and delivery . Execute projects to achieve standardisation of infrastructure services across SATS to reduce operations overheads. . Maintain and monitor network services and work with outsourced service providers to attend to issues, problems and request for changes. . Understand systems and network operations environment and drive ITIL compliant processes to ensure smooth and sustainable operations . Identifying and exploring suitable technologies, strategies and solutions to meet organization needs. Develop solutions / architectures based on technology trends and standards, to exploit new and emerging technologies and products to meet present and future business needs. Requirements . Degree in Computer Science, Computer or Electronics Engineering or Information Technology. . At least 5 years of relevant IT experience in designing, deployment and management of infrastructure solutions and services for enterprise level application systems, network and system infrastructure with large campuses and geographically dispersed locations (Certifications such as MCSE, CCNA, CCNP, CCDA, ITIL V3 foundation or equivalent will be an added advantage). . Knowledge of network design principles, tools and technologies in the network eco-system, particularly in WAN, SD WAN, LAN (wired and wireless), Data Centre core network backbone, DNS/DHCP/IPAM, firewalls, load balancers, proxies, Network Access Control (NAC) and IP phone solutions. . Knowledge of both application and infrastructure security in servers, network, client computing and ICT operations to effectively manage vendors. . Knowledge of ITIL principles, particularly Incident, Change, Problem and Service Management . Excellence in presentation and communication (both oral and written) as well as strong project, vendor and contract management skills . Pro-active, analytical, dynamic, dedicated and responsible self-starter with strong customer orientation and multi-tasking capabilities