Job Description

We are seeking a proactive and skilled

IT Executive

to oversee all aspects of our company's information technology and ERP systems. The ideal candidate will provide comprehensive IT support across our multiple sites, with a particular focus on ensuring the seamless operation of systems critical to our manufacturing processes. This is a hands-on role that requires a strong technical background, excellent problem-solving abilities, and a collaborative spirit.

Key Responsibilities:

IT Infrastructure Management:

Administer,maintain, and support the entire network infrastructure, including LAN/WAN, servers, firewalls, routers, switches, and access points. Manage and troubleshoot virtual environments, primarily using

VMware

. Ensure the security and reliability of all hardware, software, and IT systems

Manufacturing Systems Support:

Provide system administration and first-level support for

ERP systems

like Infor Syteline, Odoo, or other factory-specific applications (e.g., MES). Support and maintain specialized systems such as

CCTV, VoIP phones, and door ccess systems

. Troubleshoot issues related to the integration of IT with manufacturing equipment andproduction lines.

Helpdesk & User Support:

Act as the primary point of contact for all IT-related helpdesk inquiries. Provide hands-on and remote support for hardware, software, and application issues. Manage email configurations and troubleshoot issues for platforms like

Outlook and Teams

.

Security & Maintenance:

Plan and implement regular system backups and disaster recovery procedures. Develop and execute a robust plan for

Windows patching and updates

to minimize operational downtime. Enforce and maintain network security policies to ensure compliance with company and industry standards.

Vendor & Project Management:

Coordinate with external vendors for the procurement of IT equipment and services. Overseethe implementation of IT projects, ensuring they are completed on tim and within budget. Propose, develop, and document IT policies, processes, and procedures.

Documentation & Reporting

Maintain detailed and accurate documentation of all IT systems, network configurations, and asset inventory. Prepare and present reports on IT system performance, security incidents, and project progress to management.

Requirements:

Education:

Diploma or Bachelor's Degree in Computer Science, Information Technology, or a related field.

Experience:

At least 4 years of hands-on experience in a related IT support or systems administration role, preferably within the

manufacturing or a similar industrial environment

.

Technical Skills:

Proven experience with

MS Windows Server administration

and troubleshooting. Strong knowledge of

IT networking

principles (TCP/IP, LAN/WAN, etc.). Experience with

VMware, Active Directory, and firewall management

. Familiarity with ERP systems; knowledge of

Infor Syteline

is a significant advantage.

Personal Attributes:

A

proactive, self-driven, and analytical

mindset with a strong ability to take initiative. Excellen

communication and interpersonal skills

to effectively interact with vendors, colleagues, and management. * A meticulous, hands-on team player who is prepared to take on newchallenges.