Job Description

- 2 to 5 years of experience
- Leads a team of para-professional through the application of broad knowledge of one job area
- Operational role, responsible for setting objectives and delivering results that have a significant impact within the context of a wider operational area.
- Possesses good problem-solving and analytical skills
- Identifies problems and updates or modifies working methods in own role without the benefit of defined procedures.
- Responsible for designing efficient, effective and scalable IT solutions
- Ensures policies, practices and procedures are understood and followed by both internal and/or external stakeholders.

Key Tasks

1. Align solutions with Product Management\'s directions and practices.

2. Analyse the user requirements from product owners and users to provide Functional Requirements Specifications that encompass IT and business innovations that improve the value of the IT Products in scope.

3. Analyse and provide application related Technical Requirements Specifications to development team based on the Functional Requirements, Integration Standards and Product Roadmap.

4. Provide Test Cases to development team.

5. Work with development team (mainly outsourced vendors) to implement the required solutions.

6. Perform internal testing based on agreed test cases and test scope.

7. Manage and maintain the release strategy for the IT Products in scope.

8. Plan and support implementation approach and activities.

9. Provide hyper-care services after each implementation.

10. Deliver enhanced products within agreed timeframe effectively.

Stakeholders

1. Business Product Management - providing advisory, input, and assistance to further develop and/or refine business capability.

2. Group Enterprise Architect - providing advice, input to Business capability-technology matrix and ensuring product is in accordance to the published guiding principles. Ensure conformance to domain model to prevent overlap.

3. Group Information Management - to ensure compliance to regulatory standard. E.g. PDPA, GDPR and so on are adhered to. The other area is to support data-driven strategic direction-making and creating value to business through providing advisory on how we can leverage the organisation\'s data.

4. Infrastructure - to ensure published standard is adhered to.

5. Procurement and Legal - for contract with vendor, covering Terms and Condition, Master Service Agreement etc. to safe-guard organisation interest.

Management Responsibilities

1. IT Solution Analyst will manage and work with a team of analysts/developers (inhouse/outsource) and/or ground level individual contributors

2. Manage vendors/partners as required

Skills

1. Technical Skills:

a. Exposure to Application Development with .Net 4.5 and above, VB.net, ASP.net, C#.net, MVC, WCF, jQuery, Bootstrap, MS SQL 2016 and above, Java and MySQL

b. Exposure to System interfaces methodologies like API (SOAP/ RESTful) and SFTP file transmission.

c. Understanding of various data encryption/decryption methodologies.

d. Expore to AWS technologies (preferred)

2. Able to collaborate, influence and positively challenge relevant key stakeholders who can be from the same/different organisation functions.

3. Champion cooperation and partnership to provide integrated solutions to problems.

4. Understanding of software engineering concept with regards to SDLC, Agile Development methodology.

5. Knowledge in parcel, postal, 3PL and 4PL/LLP will be advantageous (depending on product).

Additional Information

Career Level

Manager

Qualification

Diploma, Advanced/Higher/Graduate Diploma

Job Type

Contract

Job Specializations

,

Company Overview

As Singapore\'s designated postal operator, Singapore Post (SingPost) provides mail services to homes and businesses throughout the country, besides pioneering e-commerce and logistics solutions across the Asia Pacific region and beyond. SingPost\'s diversified offering includes retail, storage, financial services and integrated business services in addition to its traditional postal activities, and the company now operates in 19 markets with over 7500 employees around the world.

The origins of SingPost can be traced back to 1819, when a single mail office was established to serve the newly-founded British trading post of Singapore. Demand for postal services soon began to grow, and the \'Post Office\' was officially established as a government department in 1858. To learn more about SingPost\'s heritage, please visit https://160.singpost.com/. Today SingPost is listed on the SGX-ST, with its largest shareholders being Singapore Telecommunications Limited (21.8%) and Alibaba Group Holding Limited (14.5%).

Being Singapore\'s designated Public Postal Licensee (PPL), a position that was renewed in 2017, SingPost is responsible for managing the country\'s 57 post offices, 743 street posting boxes and 11,050 POPStation lockers across 156 locations, as well as issuing stamps, maintaining the national postal code system, processing and delivering average 3 million mail items daily.

SingPost takes a proactive approach to diversifying its operations, while also ensuring that its various subsidiaries and services are seamlessly integrated. In addition to SingPost\'s eCommerce business, an ecommerce enabler that provides brands and retailers with integrated ecommerce solutions, SingPost offers logistics and fulfilment services to businesses through Quantium Solutions across the Asia Pacific region. Another business, Speedpost provides international shipping to more than 200 destinations across the globe and courier services within Singapore, while CouriersPlease delivers parcels throughout Australia, and Famous Holdings offers international freight consolidation and forwarding. Lock+Store offers self-storage solutions in Singapore, Hong Kong and Malaysia. Together, these end-to-end solutions result in a unified organisation with a firm foothold in a wide range of strategic markets, and a shared vision to become a global leader in both communications and e-commerce logistics.

SingPost has received international recognition for the quality of its operations, including awards for customer care, investor relations, digital innovation and e-commerce. Innovative and forward-thinking, SingPost has successfully developed a globally competitive postal and logistics infrastructure which is perfectly positioned to keep pace with Singapore\'s ambitious plans for the future.

Additional Company Information

Registration No.

199201623M

Company Size

2001 - 5000 Employees

Average Processing Time

15 days

Industry

Transportation / Logistics

Benefits & Others

Medical, Regular hours, Mondays - Fridays, Business (e.g. Shirts), Flexible benefits

Singapore Post