Job Description

• IMT - Information Technology
• Singapore
• Cathay Pacific
• Application Deadline
  02 Aug 2022

Company Description
Let your passion fly! We’re proud to be one of the world’s leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and on the delivery of customer service that’s straight from the heart. All of this is possible due to our talented people who share our passion for aviation and our commitment to being the best. Our global family can open up a world of opportunities for you. This means that your first role at Cathay Pacific won’t be your last. It could take you anywhere. Join us and discover just how far you can go! Role Introduction
This Solution Analyst (SG-based) is responsible for building reliable, secure and highly-scalable IT systems for complex business problems by understanding and translating user needs into business and technical requirements and collaborating with crucial stakeholders to design, develop, test, integrate and implement these solutions. The incumbent will provide main support to the Hong Kong IT operations, with a solid reporting line back to our Hong Kong hub. Key Responsibilities

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  Collaborate with business users, internal technology teams and external vendors to identify fit-for-purpose, reliable, secure and highly-scalable IT solutions to complex business problems
• Analyze and translate user needs into business and technical requirements, design, develop and ensure smooth implementation through collaboration with business and IT stakeholders
• Participate in Scrum activities as Subject Matter Expert to identify and understand business processes, available technology solutions and their configuration and management to provide seamless, integrated solutions
• Contribute towards complete software development lifecycle of system implementation projects, including requirements elicitation and prioritization, systems design and development, test documentation and execution, implementation and operational support
• Bring SAP best practice for Development, support and deployment
• Work independently during programme and project execution to ensure successful, on-time delivery by anticipating dependencies and impediments, prioritizing multiple stakeholders and tasks, making trade-offs between business needs and constraints and managing work time efficiently
• Should be able to map business requirements with SAP solutions
• Facilitate collaboration with cross-functional stakeholders through clear communication and documentation
• Participate in change management efforts, including stakeholder process analysis, workshop facilitation, mass communications, training and presentations
• Can drive solution using SAP technologies
• Plan, prioritize and deliver systems enhancements and bug fixes using SAP technologies
• Provide Level 2 and 3 support, troubleshoot production systems and services
• Develop proactive monitoring and diagnosis tools to ensure solution SLAs are maintained
• Participate in vendor solution selections, make recommendations that align with business needs and company’s technology roadmap, standards and practices
• Support continuous improvement of standard corporate IT Practices
• Keep abreast of latest trends in technology, industry and corresponding business domain
• Collaborate with other IT domains to drive innovation

Requirements

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  Minimum 6 years of related IT experience across entire software development lifecycle for delivery of complex software solutions
• Bachelor’s (or equivalent education qualifications) in Computer Science, Computer Engineering, or related disciplines
• Strong knowledge in security and compliance practices and technologies
• Advanced expertise in software development methodologies – Design Thinking, Agile and DevOps is beneficial
• Strong understanding of current technology concepts, trends and capabilities
• should have good knowledge of SAP Finance module, specially GL, AR, AP, AA
• Strong understating of public cloud solution/services
• Knowledge of SAP Procurement domain is added advantage
• Well-developed analytical, problem-solving, and decision-making skills, leveraging both logic and creativity
• Strong troubleshooting skills; ability to identify patterns and generate ideas
• Well organized, thrive in a sense-of-urgency environment, leverage best practices, and most importantly, innovate through any problem with a can-do attitude
• Experience in collaborating with multiple cross-functional and geographically dispersed teams
• Ability to interact professionally with diverse groups of stakeholders
• Excellent interpersonal and communication skills, strong verbal and written presentation skills
• Airline knowledge is beneficial