It Support Admin (1 Year Contract)
Singapore, Singapore
Job Description
:
- IT / Education
- 5.5 Days
- Ubi
- Up to $2800
- Provide technical support to end-users.
- Communicate effectively with end-users to understand and address their needs.
- On-site support during rollout, assist the centres staff/parents if they encounter issue using the system.
- Resolve the general query from users and if further investigation needed, to escalate to Project Managers.
- Log all inquiries, incidents and requests from users into the ticketing system
- Test the system to ensure the problem has been solved.
- Facilitate communication and collaboration among team members to ensure smooth and efficient workflow.
- Any other tasks as and when assigned by Supervisors.
- Computer-related certification will be advantageous
- Preference for experience in customer service or IT help desk support.
- Must be an outstanding and amiable communicator, demonstrating patience with clients.
- 5.5 days work week (Mon Fri), 9am 6pm, (Sat) 9am 1pm or 2pm to 6pm
- Walking distance from Ubi MRT station.
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
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We regret that only shortlisted candidates will be notified
People Profilers Pte Ltd
20 Cecil Street, #08-09, Plus Building, Singapore 049705
Tel: 69509746
EA Licence Number: 02C4944
EA Registration Number: R23113846
EA Personnel: Andy Tein Yu Xiang
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Job Detail
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Job IdJD1403051
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned