It Support Engineer Jt

Singapore, Singapore

Job Description


s for the Position of IT Support Engineer (Outsourced) To assist the IT manager in:

  • Logging support tickets/calls with the Global IT team
  • Troubleshooting (based on guidance from Global IT Team)
  • Onboarding devices
Personal Computer User Support:
  • On-site PC, LAN (Windows, Apple) support, e-mail solutions, LAN standard software application support & LAN standard software training.
  • Installation of existing hardware/relocation of hardware with image file provided & software with image file provided.
  • Access to after-hours on-call support, 7 days a week (Not frequent, claimable if after office hours)
LAN Administration:
  • LAN documentation
  • System Inventory Tracking (HW/SW)
  • Monitoring of Software licenses
  • Warranty Management
  • Asset Disposal
Systems Hardware & Software Procurement:
  • Configuration recommendations
  • Getting a quote from vendors
  • Delivery/Installation follow-up
Coordinate and liaise with Head Office in the Philippines on duties to be carried out & also with Contractors, ISP, Vendors for problem resolution There will be familiarizing training provided on the following:
  • All configurations and backend troubleshooting mentioned above will be done by the Global IT team, via remote access.
  • You will be there to assist in giving access and checking after the configuration/remediation is done.
Work Location & Benefits:
  • Workplace at Eunos Techpark, Kaki Bukit Place.
  • Free access to office building facilities ie swimming pool, gym rooms, tennis court and BBQ pit.
  • Salary from $2500 to $3000.
  • Mobile reimbursement.
  • Corporate Grab transport accounts for traveling related to work purposes.

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Job Detail

  • Job Id
    JD1336150
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned