Job Description

Job Scope * Address user tickets regarding hardware, software and networking * Walk customers through installing applications and computer peripherals * Ask targeted questions to diagnose pro Job Scope Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Customize desktop applications to meet user needs Record technical issues and solutions in logs Direct unresolved issues to the next level of support personnel Any other tasks as assigned by manager Requirements Minimum Diploma in Information Technology related fields Min 1 year of relevant experience Applicants must be fully vaccinated (according to MOH guidelines w.e.f. 14 Feb 2022). Proof of vaccination, or doctor's memo for those who are medically ineligible for vaccination, may be requested for verification purposes. .Work location: On site (3 locations, Sengkang, Sembawang, Kaki Bukit) .Work hours: Monday to Friday 8.30 a.m. to 7.00 p.m. (with 1-hour lunch time) and every Saturday 8.30 a.m. to 1.00 p.m. on rotating shift depending on the operational hours of the allocated Site, up to 44 hours a week. .Contract duration: 12mth contract .Other Benfits: Allowance $250/mth & Completion bonus Interested candidates please send resume to [HIDDEN TEXT] EA License No:14C7334 EA Personnel Registration No: R1658041