It Support Executive

Singapore, Singapore

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Roles & Responsibilities

To provide level 1 and 2 troubleshooting and support to corporate and store users.
To install, administer and configure systems (desktop, laptop, mobile devices and etc.)
To liaise, manage and work with external vendors for maintenances and services.
To assist on training and on-boarding / off-boarding of staff.
To ensure the firmware (e.g. laptop, desktop and etc.) is up to date.
To maintain and manage IT assets.
To develop, establish and maintain SOP and documentation for any IT related tasks.
To compile and prepare related departmental reports for HQ IT team in Korean language
Be the point of contact between Singapore IT team and HQ IT team to ensure projects and assignments are communicated and executed effectively
Other ad-hoc duties as assigned.

Requirements

Strong in business level Korean & English language to effectively translate / communicate / draft / prepare / present IT related reports to HQ IT Team in S Korea.

Diploma or bachelors\xe2\x80\x99 degree in Information Technology or related discipline.
Minimum 2 years of relevant experience in retail environment.
Possess good knowledge of D365 \xe2\x80\x93 Finance and Operation.
Possess basic networking knowledge of TCP/IP, VPN and switches.
High degree of independence, initiative, responsibility, problem solving skill and interpersonal skill.

Benefits

We offer attractive salary packages that commensurate with relevant work experience
Annual Leave from 14 days to 18 days
Medical Outpatient insurance coverage
Group Hospitalization and Surgery insurance coverage
Group Dental insurance coverage
Performance bonuses subject to company\'s and individual\'s performances

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