Job Description

CHARLES & KEITH was founded with a vision to empower women around the world to express themselves freely through fashion. The brand pushes the boundaries of modern footwear and accessories by constantly reinventing fashion with its curated collections.

Since its establishment in 1996, the brand has expanded its reach beyond brick-and-mortar stores by offering online shopping on its website CHARLESKEITH.COM. Its stylish and trend-focused designs are now available in Asia Pacific, the Middle East, Europe and the United States of America.

CHARLES & KEITH believes in social and environmental responsibility. Its efforts to support progress, sustainability and conservation include the use of Forest Stewardship Council (FSC) certified paper, as well as its collaborations with international organisations such as United Nations Entity for Gender Equality (UNWOMEN), Breast Cancer Foundation and World Wide Fund for Nature (WWF).

• Provide day-to-day IT support to Charles & Keith employees by phone, email, remote, and face-to-face
• Manage the installation and maintenance of hardware & software including computers, laptops, printers, mobile devices, projectors, etc
• Deployment of desktop Operating System, software application, and apply system patches
• Manage the diagnosis & repair IT hardware, and contact the appropriate service vendors when necessary
• Ensure that IT issues have been corrected and maintain records of work performed
• Providing technical support across the company, including Singapore, regional offices, and retail stores
• Provide technical support to server and network infrastructure and perform regular upgrades to ensure systems remain updated
• Troubleshoot system failures or bugs and provide solutions to restore functionality
• Assist with any ad-hoc tasks as required by the IT Department

REQUIREMENTS:

Education:

• Currently pursuing a Diploma/Degree in Information Technology or equivalent
• Internship period: Minimum to commit 5 months or more
• Able to communicate effectively in both oral and written aspects
• Able to work independently and in a team

Experience:

• Good knowledge of Windows Operating systems, Mac OS, and office 365 applications
• Good troubleshooting skills
• Fresh graduates are welcome to apply

Application Instructions

Kindly note that only shortlisted candidates will be notified.

InternSG