Job Description

1. Client Reception and Sales Support

Provide face-to-face/online client reception with professional, seamless, and approachable service

Assist sales managers with product recommendations, try-ons, and order follow-ups

Maintain high-end client relationships (including appointment scheduling, post-sales communication, etc.)

2. Merchandise Management and Display

Handle jewelry display setup/teardown, inventory counting, and daily cleaning/maintenance

Assist with foundational operations including showroom displays and inventory management

3. Exhibition & Business Travel Support

Participate in company-organized domestic/international exhibitions and business trips

Collaborate with teams on-site for reception, setup, and product management

Adapt to periodic travel and fluctuating work rhythms

4. Learning & Product Expertise Development

Basic colored gemstone knowledge preferred

Commitment to ongoing education in diamonds, colored gems, and fine jewelry

High engagement in internal training with proactive learning attitude

Requirements

Language: Fluent Mandarin and English; Cantonese proficiency a plus

Customer service experience (luxury goods, jewelry, hospitality, aviation, or retail industries preferred)

Professional appearance, articulate communication, fast-paced work ethic, strong comprehension skills

Strong learning ability, positive mindset, mature teamwork awareness

Willingness to accept company-arranged business trips and role adjustments

Steady temperament, thorough execution, attentive and meticulous attitude, genuine interest in customer service

Bonus Points

Experience in jewelry or luxury goods industry

Familiarity with basic social media content photography and editing

Keen sense of color, aesthetics, and styling

Job Type: Full-time

Pay: $3,000.00 - $3,500.00 per month

Benefits:

Dental insurance Health insurance
Experience:

Sales: 3 years (Preferred)
Work Location: In person