Job Description

Our client is among the most widely used apps in Singapore. They provide services such as ride services, restaurant delivery, and other logistics services.
The Job
We are looking for someone to help support F&B merchants as they join a widely used app platform. This person will be exposed to how a fast-growing business operates and there will be plenty of learning opportunities available, allowing the individual to develop useful skillsets / gain helpful experience that will be beneficial in their career.
A) Enhancing Merchant Performance:
- Collaborate with the team to address operational challenges of F&B merchants
- Assist in aligning data across systems to ensure consistency and accuracy
B) Competitor Insights:
- Work alongside the team to conduct merchant exit interviews
- Analyze findings and insights with the Customer Success team to refine retention and win-back strategies
C) Boosting Merchant Engagement:
- Support the team in interviewing merchants boost merchant engagement and stickiness to product
- Analyze barriers to system adoption and provide actionable recommendations to enhance system usage and merchant satisfaction.
The Talent

• Experience with sales experience/ Field sales
• Fast-learner with past experience working in operational support role
• Must be proficient in Google Suite (know how to update Google Sheets, familiar with functions like filtering and simple formulas) and Microsoft Excel
• Out-spoken and comfortable dealing with F&B merchants and their operations staff
• Able to travel to F&B merchant premises occasionally; transport allowance will be provided

Next Step

• Drop your resume and contact us to follow-up, or send your resume to isaac.tanye@adecco.com
• Email Topic: Project Officer
• Only shortlisted candidates will be contacted

Isaac Tan Yang En
EA Licence No: 91C2918
Personnel Registration No: R24123927
Tan Yang En, Isaac
Direct Line: +65 6697 7884
EA License No: 91C2918
Personnel Registration Number: R24123927