Job Description

Purpose




Perform service and equipment configuration, testing, troubleshooting and maintenance so as to ensure uptime and customer satisfaction of the company\xe2\x80\x99s Enterprise services



Responsibilities



\xe2\x80\xa2 Provide on-site support to install, provision, and maintain network equipment and services, covering local enterprise networks, remote access, internet, traffic management and network health reporting

\xe2\x80\xa2 Design, engineer, and manage configuration of network elements.

\xe2\x80\xa2 Conduct validation testing, design and review of test reports after installation of a network extensions, to determine compliance with the design/ contract specifications

\xe2\x80\xa2 Support and provide advice to solutions, performance issues and other problems regarding complex coupling of company\xe2\x80\x99s MPLS Infrastructure

\xe2\x80\xa2 Troubleshoot and resolve technical issues

\xe2\x80\xa2 Document all technical issues and resolution status

\xe2\x80\xa2 Participate in network projects including the refresh and upgrade of existing network infrastructure with new functionalities and technologies

\xe2\x80\xa2 Perform weekly rotating 24x7 standby duties

Qualifications \xe2\x80\xa2 Diploma in Electrical/ Electronic/ Computer Engineering \xe2\x80\xa2 Knowledge of telecommunication services and fixed transport network technology \xe2\x80\xa2 Experiences in configuring routers, switches, firewalls, access points \xe2\x80\xa2 Familiar with Riverbed, SDWAN \xe2\x80\xa2 Possesses a valid Class 3 (manual gear) driving licence and be willing to operate an assigned company motor vehicle \xe2\x80\xa2 Perform rotating standby duties including weekends and public holidays