Key User Support Specialist

Singapore, Singapore

Job Description


Company Description

Robert Bosch (South East Asia) Pte Ltd is a regional subsidiary of the Bosch Group, representing the Group\'s interests in Southeast Asia where it is present in all ASEAN member countries. Business operations in these countries report to Robert Bosch (South East Asia) Pte Ltd, located in Singapore. Bosch has been present in Southeast Asia since 1919, with diversified businesses in the company\'s four business sectors - Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. Bosch\'s strategic objective is to improve quality of life with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is \xe2\x80\x9cInvented for life.\xe2\x80\x9d

At Bosch, we care. For you, our business, and our environment.

Let\xe2\x80\x99s turn visions into reality. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people\xe2\x80\x99s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility or industry. Our responsibility goes far beyond business. We\xe2\x80\x99re independent of stock markets and bound to the purpose of the Robert Bosch Foundation; our success directly benefits society, the environment, and future generations. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.

Let\xe2\x80\x99s be remarkable.


  • Manage user contact data, build direct relation and obtaining hunting list
  • Bring transparency on Key Users and Projects (Potential evaluation, User demands, project management & infrastructure set up, update dashboard on users and application / projects)
  • Responsible for the sales and gross margin for sales force driven customers
  • Managing, enabling & monitoring the specialized (sales force driven) retail industry
  • Perform audits with the After Sales Manager in the fulfillment of added value services to logistics, first level technical support, financials, after sales service
  • Provide training (commercial / concept)
  • Selling and creating additional services such as fleet management, full service, pick up and 24-hour repair
  • Developing direct sales with no conflict to retail driven sales
  • Target is to cover the top users in the country in the assertiveness, information and purchase phase by personally managing large accounts / projects
  • Ability to collaborate with regional team on User demands of solutions and applications
  • Be the interface and support to divisions responsible for the cross selling concepts
  • Implement central user-marketing-strategies / concepts
  • Ensuring correct mix of products and services for quality oriented Large Users
Qualifications
  • Knowledge in the construction and manufacturing industries is required
  • At least 3 years of experience in technical sales and commercial field
  • Pro-active, entrepreneurial mindset
  • Strong communication skills across all hierarchy levels
  • Market knowledge for respective country / area
  • Ability to communicate in more than one language will be preferred

Bosch

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Job Detail

  • Job Id
    JD1343221
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned