Job Description

Role description: This position reports to the director. HAHAHOTPOT PTE. LTD. is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvem Role description: This position reports to the director. HAHAHOTPOT PTE. LTD. is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplace. The founders of HaHaHotpot started the business as they found a gap in the halal hotpot market. Most hotpot restaurants are usually non-halal, with most restaurants offering soup broths made from pork broth. On top of that, most of the ingredients offered are usually non-halal, such as pork shabu-shabu. As such, this cause the muslim community not being able to experience for themselves the authentic sichuan hotpot experience. Therefore, we have made certain modifications to the menu, which allows for the muslim community to try out the hotpot experience as well. For instance, we have substituted pork bone broth with chicken and beef broth, which is equally as delicious. We have also replaced pork shabu shabu with beef or mutton shabu. Hahahotpot is a muslim owned business and all our ingredients are 100 % halal-certified, from our soup broth to our meat and seafood. By creating a platform that is halal-certified and muslim-owned, we hope that more audience,namely the muslim community, are able to experience this authentic sichuan hotpot experience. Specific responsibility: Individual to be involved in: 1)Plan, forecast and execute food and beverage orders 2)Process customer complaints patiently 3)Plan alternative recipes for customers with special menu 4)Check food and beverage supplies and place orders when needed 5)Track and order for home delivery 6)Communicate and build strong relationships with vendors 7)Adhere to food, health and safety standards 8)Plan, hire, train, oversee and manage the members of staff 9)Oversee and supervise the welcoming of customers 10)Always strive towards an exceptional customer experience 11)cook and prepare food order. 12)collect and check for payment. Competencies: 1)Customer Service 2)Operation planning 3)Business planning 4)New product planning 5)Intro and process of product making 6)Workplace work flow 7)Marketing planning Duration of Traineeship/Attachment: 6 months Approved Training Allowance: - Mature Mid-career Individuals - $2800