Job Description

The successful candidate will join our Loyalty Marketing team, the custodian of SIA\xe2\x80\x99s KrisFlyer Programme. He/she will be responsible for the development of airline and non-airline partnerships with the objective of increasing KrisFlyer programme attractiveness and generating revenue. Key Responsibilities:

• Identify, evaluate and partner with airlines and non-air businesses to maximise value and benefits to Singapore Airlines, KrisFlyer programme and its members.
• Enunciate partnership value to partners and negotiate commercial proposal with partners.
• Manage and oversee existing airline and non-airline partnerships, which includes reviewing / tracking performance, identifying opportunities for expansion and growth of partnership, as well as undertaking partnership renewal negotiations.
• Coordinate completion and launch of partnership from end to end, including completion of contractual agreement/reviews with Legal, liaison on finance setup and system setup with tech teams for implementation.
• Handle and oversee resolution of servicing issues faced by partners and customers.
• Network with and build strong relationship with respective partners.
• Conduct promotions with partners by running segmentation for partners and extracting relevant data to help partners target the correct customer segments.
• Explore potential and sustain existing strategic relationships, by evaluating new markets/products that have potential to commence and sustain a co-brand relationship.

• Possess a bachelor\'s degree in any discipline, preferably in Business/Marketing/Economics/Finance.
• 3 to 5 years of experience in a similar/related role (e.g. Partnerships, Business Development, Loyalty Programme) is preferred.
• Fresh graduates (who are outgoing and likes to meet people) are also welcomed to apply for this role.
• Possess an existing network of partnerships contacts in various sectors (e.g. financial, e-commerce, retail, logistics, hospitality, everyday spend etc.).
• Excellent communications and presentation skills.
• Ability to forge and maintain open & trusting relationships / partnerships with internal and external stakeholders.
• Outstanding negotiation and consensus building skills to maximise commercial outcomes.
• Ability to multitask, work under pressure, and possessing strong drive and motivation to achieve optimum results.
• Strong planning, organisation and time management skills.
• Sharp analytical and problem-solving skills.