L1 Application Support [tech Mnc/west/ Up $3000]
Singapore, Singapore
Job Description
- Adecco is partnering with a Technology Multinational Corporation company to search for a L1 Application Support
- Focus: Software Development, Application Support & SQL
- Office location: Singapore (West)
- 5 days\' work - Office hours
- Diploma/Degree in Software Development, Computer Science, or information technology
- Candidate should have some foundation in IT (either academic training or software development skills picked up in the workplace).
- Experience/Knowledge with application software development is a plus
- Experience with Object-Oriented Programming or Low-Code Development if any
- Experience with SQL (Good to have)
- Serve as the first point of contact for all incidents.
- Log all incoming calls and email and record sufficient information to facilitate effective incident processing.
- Identify the impact, urgency, and priority of incidents.
- Categorize the ticket accordingly.
- Provide initial troubleshooting and support for incidents.
- Escalate incidents that cannot be resolved by the service desk to the appropriate Application Maintenance team and monitor progress.
- Seek confirmation for closure from the user when resolution is provided.
- Prepare daily and weekly report
- We could contact you in the soonest time if you directly send your resume to:
- Email Topic: Apply: L1 Application Support
- We regret to inform that only shortlisted candidates will be contacted
Direct Line: +65 6697 7174
EA Licence Number: 91C2918
Personnel Registration Number: R22106166
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1397502
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationSingapore, Singapore
-
EducationNot mentioned