Job Description

Innovatiq Technologies is an Information Technology Enabled Service (ITES) provider with high focus on Digital Transformation solutions and services. Company established in Singapore in 2014 by a team of former senior executives from various multi-national companies with strong backgrounds in delivering projects of large scale, complex network and systems infrastructure solutions, and applications development.The company specializes primarily in providing end-to-end multi-vendor and heterogenous IT infrastructure, information technology and cyber security solutions to meet the unique business needs of each strategic customers or industry requirements. Our in-depth knowledge and experience of the Oil & Gas, Manufacturing, Retail, Education, Banking & Finance (FSI) and Healthcare industries enable us to differentiate ourselves from other traditional IT system integrators.Innovatiq is partnered with leading information technology products provider for delivering advanced digital transformation solution to its clients with high focus on service quality.Innovatiq is also an affiliate of Tejasco Techsoft India which was established in 2010.L1 PATCHING ENGINEERDuration: 1 year (starts Apr)Working hours: Any 5 days a week, shift rotationJob Summary:

• Assist in mainly patching activities (training will be provided)
• Provide end user support for desktop computers, notebooks, printers, applications, basic networking, etc
• Deployment, configuration & troubleshooting on end user issues
• Evaluate existing end user computing resources
• Work with IT infrastructure team and external vendors to resolve user issue
• Perform routine maintenance and upgrades of end user computing resources
• Update Desktop Support operations & service desk documentation
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Manage and administer the service desk operations including coordination routing of service or change request
• Any other duties as assigned

Requirements:

• Singaporean only
• Able to commit for 1 year at least
• Possess a Diploma in IT or equivalent
• Proficient with desktop operation systems, MS office, Outlook, desktop, notebook hardware & software
• Experience in supporting desktop migration such as Active Directory and Exchange Migration will be an added advantage
• Familiar with Service Desk operations, incident, service request and change management process
• Good interpersonal & communications skills
• Resourceful, analytical and good problem-solving skill

Application InstructionsPlease apply for this position by submitting your text CV using InternSG.
Kindly note that only shortlisted candidates will be notified.Agent Note This position is posted on behalf of a client by a third party agent.

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