Job Description

Job Requirement

Escalated incident resolution:

Act as a point of contact for complex issues passed from L1 support, which may include performance problems or software bugs.

Troubleshooting:

Diagnose and resolve problems that are more complex than basic end-user issues.

Performance monitoring:

Monitor applications and systems to ensure optimal performance and proactively address potential issues.

System maintenance:

Perform maintenance tasks, deploy updates, and work with other teams like developers and L3 support.

24/7 support:

Be available for on-call support, which can include nights, weekends, and public holidays, to maintain business continuity.


If you have strong hands-on experience in SQL and Linux and are willing to work in a rotating shift schedule, we would love to hear from you!

Location

: Changi Business Park

Work Arrangement:

5 day work week, rotating shifts (including nights, weekends, and public holidays)

Shift Schedule:

Morning shift: 6am to 3pm General shift: 9am to 6pm Afternoon shift: 2pm to 11pm Night shift: 10pm to 7am Transport is claimable - before 7am (for morning shift 6am to 3pm), after 11pm (afternoon shift 2pm to 11pm)


Job Requirement

Singaporean (must clear client security & pre-employment checks)

Degree in IT / Computer Science

Must have strong hands-on experience with SQL and Linux (there will be a SQL HackerRank assessment)

Willing and able to work rotating shifts, including night shifts, weekends, and public holidays

Need to have eagerness to learn and perform with commitment Knowledge of Java/J2EE, Unix commands, web applications, batch jobs, JBoss, MariaDB, Shell scripting Knowledge of Job scheduling, MQ setup, or C:D setup is an advantage Prior experience in application support or development is an advantage (internship experience will be considered) Dynamic, self-motivated individual with a strong desire to learn Strong teamwork, communication, and ownership mindset * Able to commit for a 1 year contract