Job Description

Job Scope:
You will manage a portfolio of programmes to build service, and compliance and enforcement capabilities in the Public Service.
This role will require you to:

• Develop and manage learning interventions for the public sector (e.g. identify learning needs, develop competency framework and curriculum etc.) in service, and compliance and enforcement

• Project manage the development of programmes and other workstreams, including managing stakeholders, business processes, budget and timelines to support the effective delivery of learning interventions
• Programme Design and Development:

• Develop and deliver suitable online, blended and classroom learning interventions (e.g. identifying learning needs, develop curriculum and training materials, organise learning events), including overseas learning trips

• Review and improve existing learning interventions
• Content Development:

• Partner subject matter experts to develop learning outcomes, curriculum, and learning resources (such as e-learning, podcasts, videos, toolkits, case studies, role play etc.)
• Learning Delivery:

• Design and facilitate learning sessions, discussions and learning activities in programmes and workshops
• Learning Effectiveness:

• Evaluate effectiveness of learning interventions at the individual learner and/or organisation level, and provide recommendations for improvement

• Contribute to market intelligence gathering and research in L&D to keep learning interventions abreast of future trends and relevant to learners
• Supporting Public Agencies:

• Lead, manage and/or contribute to consultancy projects (includes L&D, competency framework development, human-centred design, service culture) with public agencies to support their transformation efforts and/or their developmental plans.

Requirements:

• Relevant experience in andragogy and learning and development (L&D), with knowledge and interest in Service and/or Compliance and Enforcement. Fresh graduates with passion in L&D are welcome to apply.

• Experience in facilitation, design of learning interventions/programmes of different modalities (e.g. face-to-face, virtual, blended) would be an advantage.

• Strong organisational, analytical, project management and communication skills.

• Self-motivated, proactive, resourceful and innovative.

• Strong interpersonal skills to meaningfully engage diverse stakeholders at all levels.

• Speak confidently and professionally in front of groups and when facilitating learning interventions.

• Able to work collaboratively within the company and with external partners.

• Ability to work and thrive in a fast-changing work environment (e.g. work on different projects at the same time), and manage ambiguity.

• Demonstrate integrity and drive for excellence in work.

Location: Buona Vista
Mondays to Fridays office hours
Contract Period: 1 year
EA License No: 96C4864
Reg. No.: R24121728 EUNICE WOO JING QI

Skills Required