Job Description

Role Responsibilities

We are seeking a highly skilled and experienced Senior Product Owner to join our digital team. The ideal candidate will have to work with markets for monetization of the digital capabilities driving customer acquisition and deepening of the relationship. The candidate is expected to have solid command of Martech stack to drive digital sales of retail banking products and services by cross-selling and deepening through digital channels.

Key Responsibilities

• Develop, own and execute product roadmap with prioritization, and backlog, ensuring the product meets customer needs
• Achieve business goals and manage stakeholder relationships to align expectations, prioritisation and overall product roadmap.
• Utilize martech tools to optimize the digital journeys across all digital channels
• Work closely with stakeholders to understand customer needs and feedback, translating this into product requirements and features
• Analyse and monitor product metrics to identify areas for improvement and opportunities for growth
• Collaborate with cross-functional teams, including UX designers, developers, and data analysts, to bring new products and features to market
• Stay up-to-date with industry trends, competitor offerings, and emerging technologies to identify new opportunities for product innovation and growth
• Track and report P&L though digital acquisition and deepening.
• Review processes for optimisation of technical stack and automation of back-end processes for end-to-end straight through processes.

Business

• Develop, own and execute product roadmap with prioritization, and backlog, ensuring the product meets customer needs

Processes

• Review processes for optimisation of technical stack and automation of back-end processes for end-to-end straight through processes.

Risk Management

• Responsible for identifying, assessing, monitoring, controlling and mitigating risks to the Group as well as managing them.
• Responsible to interpret the Group\xe2\x80\x99s financial information, identify key issues based on this information and put in place appropriate controls and measures.

Governance

• Awareness and Understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Collaboratively work with internal stakeholders and local regulators to address governance issues.

Regulatory & Business Conduct

• Display exemplary conduct and live by the

. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Lead the team to achieve the outcomes set out in the Bank\xe2\x80\x99s Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• CPBB Users

Our Ideal Candidate

• Bachelor\'s degree in Business, Marketing, or a related field
• 5+ years of experience in digital banking, with a proven track record of delivering successful digital products and services
• Good understanding of retail banking products such as deposits, credit card, loans, wealth and financials drivers.
• Strong understanding of P&L and how the various levers impact the profitability
• Deep understanding of Adobe Analytics, DTM, Adobe Target, CMS, Pega RTIM, Adobe Campaign Manager
• Good understanding of ASO, SEO, CRO and SEM
• Good understanding of digital experience on web and mobile
• Experience with Martech tools to drive digital sales of credit cards, loans, wealth, cross-selling, deepening, digital user experience, and digital channels
• Strong leadership skills, with the ability to influence and motivate cross-functional teams
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels
• Data-driven mindset, with the ability to use analytics and metrics to make informed decisions
• Good understanding of Agile methodologies and product management tools such as JIRA and Confluence

Role Specific Technical Competencies

• Adobe Analytics
• DTM
• Adobe Target
• CMS
• RTIM
• Pega
• Adobe Campaign Manager

About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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