To plan trucking jobs to drivers and ensure execution of jobs meet customer’s requirements.
To execute daily planning and to oversee all trucking operation and related matters.
To maintain good customer service at all times.
To assist drivers in resolving operations issues.
To manage drivers daily performance, tracking, incentives etc.
Attends to customer service feedbacks on trucking issues.
Liaise with Fleet Management team for equipment matters.
Ensure maximized productivity and minimized costs.
Provides timely feedback to manager / executive regarding challenges or customer’s concerns.
Follow up customer’s needs, feedbacks and complaints; and ensure customers are attended promptly and accordingly.
Reports on accident matters to operation manager / executive and arrange drivers for interview.
Liaise with work shop on vehicle repairs and servicing
To maintain Vehicles and other equipment’s repair and maintenance records.
Requirements :
Able to work under fast paced working environment & culture
A Good team player and positive working attitude
Require to converse in English and Chinese
Proficiency in Microsoft office & Outlook
Minimum GCE ‘O’ or ‘N’ level or equivalent
Minimum 1 year in relevant operations experience
Other benefits:
Medical benefits, Dental and healthcare benefits, insurance coverage etc
5-day workweek, 8.30am – 6.00pm
Transport provided at designated pick-up points
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