Responsibilities
Responsible for the smooth executions of all Sales Groups Customers Orders placed under his/her care. To coordinate, collaborate & monitor all logistics 3PLs to ensure smooth operation and reliability in the Group\xe2\x80\x99s operation. To resolve and report day-to-day operation issues or customers complaints if any. Details as follow: -
Handle & process of sales orders based on customer\xe2\x80\x99s requirements
Perform timely data inputs and updates
Coordinates Logistics Operation, arrange inventory allocation, monitor and ensure all orders are duly delivered to customer within a stipulated operation turnaround time.
Liaise on product availability with overseas counterparts, planners, shipment arrangement with 3rd PL, warehouse and customers
Maximize space utilization for all shipments
Coordinate claims processing and shipment tracking
Maintain the required operations turnaround time and provide supporting documents for accurate and timely customer billing
Receive customer\xe2\x80\x99s complaints or problems, coordinate clients wish and requirements with respective internal departments or 3rd Party Logistics Service providers and finally provide timely proposals and solutions to customers
Maintain good relationship with customers by ensuring supply reliability
Perform data updates into logistics to support operation
Perform Consolidation of orders for Trading Goods
Back-up fellow team members and provide guidance to lesser experienced members.
Propose operational improvement if any
Provides clerical or administrative support such as filing and documentation processing
Performs monthly Stock and Order reconciliation and any other documentation required for month end operation.
Support in Cross-departmental Audits and Documentations relating to Audit Compliance
Back-up and assist the Logistics Assistant Manager on any other ad-hoc assignments.
Other ad-hoc duties (including non-logistics related duties)
ISO 9001:2015 & SS651: 2019 implementation
ISO 14001:2015 EMS
Participate in action to achieve our environmental performance goals, objectives and targets.
GHG (Green House Gas) measurement and reporting
Participate in GHG measurement and report as requested.
Major Hazard Installation
Support the management in daily safe operation.
Requirements
Diploma / Degree in Logistics / Supply Chain or its equivalent
At least 3 to 4 years of relevant working experience
ISO9001 Internal Audit Certification preferred
Skilled in SAP/ERP SD and MM modules preferred
Good inter-personal and communication skills
Details Orientated
Ability to work with minimal supervision
Proficient in MS Office suites
Require to be physically in office during working hours
Tel
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Remarks
Working location : Jurong Island
Working hours : Monday to Friday (8.30 am to 5.15 pm)
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