Job Description

• Transport pick up at Outram and Jurong East MRT

• Fixed site/transport allowance
  

Job Summary

• Responsible for the smooth executions for all Customers Orders
• Coordinate and collaborate, monitor and patrol all logistics 3PLs to ensure smooth operation and reliability in the operation
• Resolve and report day-to-day operation issues or customers complaints if any
  

Responsibilities

• Handle & process of sales orders based on customer\xe2\x80\x99s requirements
• Perform timely data inputs and updates
• Coordinates Logistics Operation, arrange inventory allocation, monitor and ensure all orders are duly delivered to customer within a stipulated operation turnaround time.
• Liaise on product availability with overseas counterparts, planners, shipment arrangement with 3rd PL, warehouse and customers
• Maximize space utilization for all shipments
• Coordinate claims processing and shipment tracking
• Maintain the required operations turnaround time and provide supporting documents for accurate and timely customer billing
• Receive customer\xe2\x80\x99s complaints or problems, coordinate clients wish and requirements with respective internal departments or 3rd Party Logistics Service providers and finally provide timely proposals and solutions to customers
• Maintain good relationship with customers by ensuring supply reliability
• Perform data updates into logistics to support operation
• Perform Consolidation of orders for Trading Goods
• Back-up fellow team members and provide guidance to lesser experienced members.
• Propose operational improvement if any
• Provides clerical or administrative support such as filing and documentation processing
• Performs monthly Stock and Order reconciliation and any other documentation required for month end operation.
• Support in Cross-departmental Audits and Documentations relating to Audit Compliance

Ad-hoc duties (including non-logistics related duties)

• ISO 9001:2015 implementation
• ISO 14001:2015 EMS - Participate in action to achieve our environmental performance goals, objectives and targets
• SS651: 2019 implementation
• Green House Gas (GHG) measurement and reporting, and participate in GHG measurement and report as requested
• Major Hazard Installation - Support the management in daily safe operation

Responsibilities

• Diploma / Degree holder in any field
• At least 3-4 year(s) of relevant working experience
• English Communication Skills \xe2\x80\x93 Written & Verbal
• Proficient in MS Office suites
• ISO9001 Internal Audit Certification preferred
• Skilled in SAP/ERP SD and MM modules preferred
• Good inter-personal and communication skills
• Details Orientated
• Ability to work with minimal supervision