Our client is a Japanese chemicals distribution and manufacturing company. They are looking for a Logistic Executive. You will be responsible for the smooth execution of all Group and External Customers Orders placed under his/her care. Coordinate and collaborate, monitor and patrol all logistics 3PLs to ensure smooth operation and reliability in the Group\xe2\x80\x99s operation. Resolves and reports day-to-day operation issues or customer complaints if any. Provide guidance to less experienced members of the team. Back up and assist the Logistics Assistant Manager on any other ad-hoc assignments.
\xe3\x80\x90What will you be working on\xe3\x80\x91
Handle & process sales orders based on customer requirements
Perform timely data inputs and updates
Coordinates Logistics Operation, arrange inventory allocation, and monitor and ensure all orders are duly delivered to the customer within a stipulated operation turnaround time.
Liaise on product availability with overseas counterparts, planners, shipment arrangement with 3rd PL, warehouse and customers
Maximize space utilization for all shipments
Coordinate claims processing and shipment tracking
Maintain the required operations turnaround time and provide supporting documents for accurate and timely customer billing
Receive customer\xe2\x80\x99s complaints or problems, coordinate client\'s wishes and requirements with respective internal departments or 3rd Party Logistics Service providers and finally provide timely proposals and solutions to customers
Maintain good relationships with customers by ensuring supply reliability
Perform data updates into logistics to support operation
Perform Consolidation of orders for Trading Goods
Back-up fellow team members and provide guidance to lesser experienced members.
Propose operational improvement if any
Provides clerical or administrative support such as filing and documentation processing
Performs monthly Stock and Order reconciliation and any other documentation required for month-end operation.
Support in Cross-departmental Audits and Documentation relating to Audit Compliance
Ad-hoc duties (including non-logistics related duties)
ISO 9001:2015 implementation
ISO 14001:2015 EMS
Participate in action to achieve our environmental performance goals, objectives and targets.
SS651: 2019 implementation
GHG (Green House Gas) measurement and reporting
As written in document SE-I-2-34 Procedure for GHG Management:
Participate in GHG measurement and report as requested.
Major Hazard Installation
Support the management in daily safe operations.
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