Job Description

Duties / Scope of worksCommunication Understand customer's delivery requirements. Communicate with customer on their daily trucking status. Communicate and handle customer complaints appropriately. Communicate with vary department to achieve customer requirements.Planning Plan the delivery in accordance with customer's requirements. Plan the delivery schedule in advance to avoid penalty imposed by the authorities. Plan and maximize the delivery in accordance with our company's resources.Processing Perform order processing through PSA Haulier Community System. Perform permit declaration through Crimson logic. Perform payment / courier service on behalf of customer. Perform shipping documentation and coordination with shipping line or agent.Coordination Perform transportation coordination with haulage operation team (Internal). Perform warehouse coordination with warehouse operation team (Internal & External). Perform depot coordination with depot operation team (Internal & External).Reports Provide customer's report (Daily or Monthly). Generate company's required reports (Daily or Monthly). Generate monthly TradeNet Major Exporter Scheme Import or Export report for customer. Perform Monthly accrual submission (Internal & External).Document storage Segregate all documents into company's copy and customer's copy. Perform all document scan through scan portal to DocuShare system (Fuji Xerox). Maintain proper documentation (Hard copy) for warehouse storage.Preparation of Billing Execute closure for all completed HCS orders in PSA HCS system. Check all PSA relevant charges are transmitted into PSA HCS system. State all additional Ameroid charges on the HCS orders (Hard copy) for billing purpose. Prepare and attach required receipts and emails for billing purpose. (Payment on Behalf, Miscellaneous charges)Qualifications & Requirements Minimum GCE O Level or A level or 1-2 year experience in logistics industry is preferred. Positive attitude, Detail-oriented, organized, and able to prioritize tasks. Good interpersonal, communication and analytical skills. Able to work as a team player, pro-active, self-motivated and high sense of responsibility. Ability to work independently and under pressure in a fast moving environment. Proficiency in Microsoft Office. Knowledge in PSA Haulier Community System and TradeNet will be an advantage. Willing to work in West
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