Job Description

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1. Client Management & Development
   - Maintain and strengthen relationships with existing clients, while identifying and engaging new clients.
   - Communicate with customers to understand their needs and provide expert consultation and services.
   - Develop tailored transportation plans, provide quotations and contracts, and nurture long-term partnerships through regular follow-ups and feedback.
   - Ensure customer satisfaction by delivering high-quality services and addressing any concerns or feedback.
   
   2. File & Data Management
   - Handle all relevant client files and data, including contracts, quotations, waybills, and financial statements, ensuring proper documentation and archiving.
   - Update and maintain the cargo tracking system and customer databases in real-time, ensuring data accuracy and security.
   - Prepare and submit regular statistical and analytical reports, providing insights and data support as needed.
   
   3. Team Collaboration
   - Work closely with supervisors and colleagues across different offices to ensure alignment with company objectives.
   - Participate in team discussions, share insights, and contribute to problem-solving efforts to optimize service delivery.
   
   4. Compliance & Professional Development
   - Adhere to company policies, industry regulations, and ethical standards, while safeguarding the legitimate rights of clients and the company.
   - Ensure confidentiality and information security by protecting trade secrets and sensitive data.
   - Participate in ongoing professional development, including training sessions and assessments, to continuously enhance your skills and performance.

1. Education & Work Experience
   - A minimum of a college degree, with preference for majors in logistics, supply chain management, or related fields.
   - Must hold Singapore residency or work authorization with experience working in Singapore.
   - At least 3 years of relevant experience in logistics, with a strong client base and proven ability to attract new business being highly desirable.
   
   2. Skills & Expertise
   - In-depth knowledge of logistics processes, with excellent coordination and communication skills.
   - Strong analytical abilities and proficiency in office software for data management and reporting.
   
   3. Personal Attributes
   - A dedicated team player with a strong sense of responsibility.
   - Ability to effectively manage workload in a dynamic environment, while maintaining a focus on delivering high-quality results.