Lta Qsc2] Senior/executive, Quality Service Operations (6 Mth Temp Contract)

Singapore, Singapore

Job Description


What the role is:SENIOR/EXECUTIVE, QUALITY SERVICE OPERATIONS (6 MONTHS TEMPORARY CONTRACT)What you will be working on:You will be involved in managing public feedback obtained via call, emails, SMS or letters. This includes deep diving into feedback received and engaging the relevant teams to resolve the issue collectively, as well as drafting of replies to feedback providers and coordinating joint meetings and discussions, where required.What we are looking for:

  • Diploma in any discipline.
  • Highly-motivated and pro-active with the ability to work independently and
thrive in a dynamic environment.
  • Customer service-oriented with good time management.
  • Good interpersonal and communication skills. Have a good command of
spoken and written English.About Land Transport Authority:The Land Transport Authority (LTA) is a statutory board under Ministry of Transport that spearheads land transport developments in Singapore. We are seeking dynamic, energetic, highly motivated, passionate and qualified professionals to join us. Many opportunities & challenges await those who are keen on an exciting career to realise our commitment to envision & implement an integrated transport system.

Land Transport Authority

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Job Detail

  • Job Id
    JD1423513
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned