Job Description

Description

Responsibilities

• Support the day-to day operations of the centre and the smooth and effective running of the centre.
• Handle patient complains and feedback, with escalation to the operations manager for follow-up and resolution.
• Manage and monitor health screening workflow from appointment to completion including delivery of reports.
• Ensure the administrative systems for processing of invoices, ePRs, deliveries, servicing of facilities, and other admin processes are efficiently executed, in tandem with operational needs.
• Collate operational and activity reports/dashboards as well as to ensure the closing of daily sales without incident, with escalation of financial issues to operations manager.
• Be the custodian of the clinic SOP, protocols, forms and all other document updates.
• Responsible for the timely processing of refunds for Medisave and other financing schemes in the system.
• Report and escalate risk and compliance related concerns, issues and failures to the immediate supervisor.
• Identify areas of improvement in processes and procedures to support the strategic objectives of the company.
• Implement an effective appointment management system and monitor performance.
• Ensure that all administrative procedures, records, and documentation are in compliance with relevant regulations, policies, and standards.
• Participate in projects to achieve desired outcomes to the satisfaction of stakeholders.
• Anticipate issues and address accordingly or escalate as necessary.
• Perform clinic assistant duties alongside team members in addition

Requirement

• Experience as clinic coordinator for 1 year

TELE me at @yijin or WA me at NOW!

Interested candidates, please submit your resume to healthcare12@recruitexpress.com.sg

Alison Chen

Outsourcing Team

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Industry

Healthcare / Pharmaceutical / Life Science / Medical Device

Specialization

Healthcare - Nurse / Allied Healthcare
Healthcare - Pharmaceutical / Life Science / Medical Device / Clinical Research / Regulatory Affairs

Location

Central

Employment Type

Contract / Temp

Salary

Negotiable

If you meet the requirements of this role, please email a detailed resume in Word document to Jace Choo Oi Kei.
CEI Registration No.: R1875164
Email: jacechoo@recruitexpress.com.sg
Tel: 67363280
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Recruit Express