Job Description

Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
The MS Workspace Collaboration Architect will be responsible for designing, implementing, and optimizing collaborative workspace solutions based on Microsoft technologies, including Microsoft 365, Teams, SharePoint, OneDrive, and other related tools. This is a technical leadership role, spanning from customer engagement to project delivery. The primary focus will be the successful delivery of the collaborative solution which includes aligning customer expectations to steering the implementation team.
Key Responsibilities:

• Design & Architecture: Engage customer in leading the design and architecture of Microsoft-based collaboration solutions, including Microsoft 365, Microsoft Teams, SharePoint, OneDrive, and other productivity tools.
• Solution Implementation: Oversee the implementation of collaborative solutions, ensuring seamless integration with existing business processes, IT infrastructure, and third-party applications.
• Strategy & Roadmap: Develop and communicate long-term strategy and roadmap for collaboration technologies, ensuring alignment with customer's digital transformation goals.
• Stakeholder Management: Work closely with customer's business leaders, IT teams, and end-users to understand collaboration needs and deliver effective, user-friendly solutions.
• Governance & Security: Assist customer to define and enforce collaboration governance policies, including security, compliance, data retention, and access controls within Microsoft collaboration tools.
• Training & Enablement: Provide leadership and training to customer's end-users and IT teams, ensuring successful adoption and efficient use of collaboration tools.
• Innovation: Stay up-to-date with the latest Microsoft collaboration technologies and trends, proactively recommending new tools or best practices to enhance productivity and collaboration.

Who You Are
Requirements & Skillset

• System Integrator or Vendor background, around 12 - 15 years of experience
• Experience in enterprise M365/Azure architecture, service management, and/or resiliency with direct exposure to global, multi-geo tenants, regulated environments, and complex coexistence (mail, identity, voice).
• Experience leading M365 workshops, tenant assessments, and migration/adoption engagements (e.g., Exchange/SharePoint/OneDrive/Teams waves, governance design, Teams voice/Direct Routing or Operator Connect), translating business needs into scalable, secure M365 E5 architectures.
• Hands-on experience in large scale enterprise level migration or implementation of M365 or related workspace collaboration solutions
• Ability to lead/facilitate discovery, design workshops, and migration planning sessions (information architecture, Teams voice, security/compliance, endpoint); excellent presentation and communication skills.
• Strong domain knowledge in Exchange Online, Sharepoint, Teams & One Drive
• In-depth working knowledge with Entra ID, Microsoft Intune, and related security frameworks.
• Proven ability to lead cross-functional collaboration initiatives
• Leadership and influencing skills
• Familiarity with local & ASEAN business culture
• Problem-solving and critical thinking

Certifications Preferred

• Microsoft 365 Certified Administrator Expert, and/or M365 related certifications
• Microsoft Certified Azure Solutions Architect Expert, and/or Azure related certifications
• ITIL
• PMP

Being You
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.

Skills Required