Job Description

Responsibilities

• Responsible for the service management in the maintenance services
• Prepare and maintain project execution plans, and track all activities against the plan, providing regular and accurate reports to internal management and customer management
• Deliver quality outputs based on defined processes, review project performance and take timely corrective actions where necessary to ensure that project performance targets are achieved; identify and mitigate risks before they seriously impact the project delivery
• Monitor and control allocated manpower, associated revenue costs and all capital costs against the project budget
• Provide effective leadership to the project teams and ensuring that the team members are motivated, and developing their technical competencies and knowledge base
• Participate in client / partner contract negotiations and pre-sales solutioning support to sales team
• Manage a team and ensure SLA are fulfill

• Degree in IT / Engineering, or diploma with years of experience equivalent
• At least 5 years of experience in managing large-scale system and engineering integration projects and cross-functional delivery teams
• Experience in turn-key development, implementation and maintenance of large-scale, multi-platform, multi-vendor systems in the IT and engineering domain
• Large-scale program management of multi-service line teams, including strong project management and communications skills, service delivery, client relations, planning, scheduling, budgeting, financial management, resource management, quality assurance and situational negotiations
• Proven track record in managing multi-million dollar projects in the government and/or commercial sectors
• Proven record of successful staff management in the area of leadership, staff motivation, performance appraisal, professional development and recruitment
• \xe2\x80\x9cHands-on\xe2\x80\x9d attitude
• Good presentation skills, communication, negotiation, interpersonal skills and customer-service orientation
• Knowledge of Voice switching system will be a plus
• Professional project management certification (e.g.. PMP, ITIL, etc.) is preferred
• Preferably with Class 3 driving license
• Working location is in Ang Mo Kio
• This is a 2 years\' direct contract
• Singaporeans only

ST Engineering