Job Description

The work location is at Tampines.

To handle daily processing/data input of customer requests on timely and accurate basis.

Process/perform data entry for all verified requests on timely and accurate basis.

Check and ensure all input performed by the Maker are accurate on the same day via online system check/online system approval.

Escalate exception cases to Team Lead promptly.

Attend to enquiries on processing status of customer request/any issues pertaining to the request handling.

Observe and comply with documented policies/procedures and regulatory requirements (e.g. Banking Secrecy, Anti-Money Laundering etc).

Perform any ad-hoc assignments given by the Line Supervisor/Team Lead/Head of Department.

Contribute and provide feedback to Line Supervisor/Team Lead on process related issues and give suggestion for improvement

Qualifications

A Bachelor\'s Degree in Business Administration / Banking and Finance / Accountancy or a relevant discipline.

Minimum 2 years relevant experience within the Banking and Finance industry in Singapore. Experience in account-related servicing or operations is an added advantage.

Detail-oriented and meticulous in his/her duties.

Proven ability to work under pressure and meet deadlines whilst maintaining accuracy, and with a can-do attitude.

Possess inquisitive and growth mindset, and excited about learning new skills.

Strong team player and ability to work harmoniously with a diverse workforce.

Flexibility to work overtime to meet processing demand, if required.

OCBC Bank