Managed Service Expert (functional Lead)

Singapore, Singapore

Job Description



Singapore

A new opportunity has arisen for a skilled Assistant Manager, Parts (Technical Support) like you, to oversee and bring expertise to our team

Rolls-Royce Power Systems is headquartered in Friedrichshafen in southern Germany and employs around 9,000 people. The product portfolio includes mtu-brand high-speed engines and propulsion systems for ships, power generation, heavy land, rail and defence vehicles and for the oil and gas industry as well as diesel and gas systems and battery containers for mission critical, standby and continuous power, combined generation of heat and power, and microgrids.

At Rolls-Royce, we look beyond tomorrow. We continually pioneer integrated power and propulsion solutions to deliver cleaner, safer and more competitive power.

Key Accountabilities:

Responsible for the reliable and consistent delivery of global SAP IT services for the RRPS Group across the lifecycle (Plan, Transform, Run, Secure) in collaboration with the Business Center (BC) to meet RRPS business unit requirement

Identify customer needs for customized operational support, develop appropriate support models, select service providers, and transition SAP services to run support

Responsible for application management planning and administration of externally managed SAP IT services based on agreed service level agreements and KPIs

Apply and support governance and operational model for ERP/SAP applications

Qualifications and skills:

Minimum 4 years of experience in a service management office or service assurance role

Strong service management experience/knowledge in implementing and managing the key ITIL frameworks

Knowledge of IaaS, PaaS and other cloud based services and offerings is highly desirable

Strong organizational and analytical skills

We offer excellent opportunities to develop, along with a competitive salary and exceptional benefits.

Pioneer optimum performance. Join us and you'll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for brilliance and innovation.

Our People are our Power

We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we'll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential. You can learn more about our global Inclusion strategy .

So that you can be your best at work and home, we'll consider flexible working arrangements for everyone, in any role.

Rolls-Royce follows a merit-based employee recruitment process and does not charge/accept any payment/security deposit from candidates during the recruitment process. Candidates seeking employment with Rolls-Royce should be cautious of potentially fraudulent communications and offers from individuals and agencies purporting to be from, or acting on behalf of, Rolls-Royce.

Please refer to the Career section on the Rolls-Royce website to verify employment offers or vacancies. Rolls-Royce shall not be liable for any loss, damage or consequences that may arise from any communication or offer of employment not directly made by Rolls-Royce.

Rolls-Royce reserves the right to take legal action against any individuals or agencies acting on behalf of Rolls-Royce without authorisation.

Job Category

Information Technology

Posting Date

03 Nov 2022; 00:11

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD1234278
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned