Job Description

About the role We’re looking for an Associate Engineer with a strong technical background and the tenacity to build, develop, and grow business relationship with client stakeholders. Your responsibilities will include:

• Working in an Application Maintenance environment and adhering to processes
• Performing Incident, Release, Change Management
• Applying critical thinking and geospatial analysis to identify and troubleshoot application or software issues and provide resolution of incident within the stipulated SLA
• Updating and preparing manuals, specification and other technical documentations in relation to the day-to-day operation.
• Developing, refining, and tuning integrations between applications.
• Monitoring and managing bug fixes and service request
• Stake holder for the Change Management Board (CAB)
• Ability to identify and segregating between a service request and change request.
• Providing domain knowledge to the project team on potential Change Request
• Taking over from Project team for any new CR for Day 2 operation
• Developing a methodology to improve the quality of system and application design by identifying design issues which will result in system inefficiencies, performance issues or technical debt

About you

• BA in Computer Science, Information Technology, Engineering, Mathematics, GIS, or a related field
• ITIL Certification preferred
• Proactive and self-driven and able to work under pressure with a high sense of urgency
• Experience with Esri’s ArcGIS product suite, including ArcGIS Pro / Desktop, ArcGIS Enterprise, ArcGIS Mobile Apps and/or ArcGIS Online and web technologies will be an advantage
• Experience with scripting or developer languages such as JavaScript, REST and Python, or web design experience such as HTML, CSS is an advantage
• Experience with geospatial datasets and data formats (such as DWG, DGN, BIM, 3D, and others)
• Extensive experience with Java framework/SDK, front end or backend development
• Strong Java development experience with RDMS like oracle or mysql or mongoDB
• A good understanding of development methodologies, testing practices, and tools
• Familiarity with architecture styles/APIs (REST, RPC, Api, MVC, hibernate)
• Client/Server scripting framework (Javascript, react.js, angular.js, knockout.js, node.js)
• Excellent troubleshooting and communication skills
• Knowledge of security standards and techniques for web applications
• A strong grasp of browser-specific compatibility issues
• Expertise in the design, implementation, and deployment of user-centric software, with a focus on usability
• Java certification or equivalent with experience in Java-based mobile application development is an advantage
• Experience with agile methodologies is an advantage

How to apply If you can see yourself as Esri Singapore’s Associate Engineer, Managed Service, then send us your resume, along with a cover letter addressing the selection criteria. Whilst we want to hear everything about you – please limit your cover letter to no more than two pages, and send to careers@esrisingapore.com.sg. For more information regarding the role, please contact Eunice Seah, Human Resources, by phone on (65) 6742 8622.